Category: Paris, TN

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Helpful Articles Paris, TN Tax

Still Have Tax Questions? You’re Not Alone 

By Elizabeth Russell Owen, CPA | Private Client Tax Services Practice Leader  

Schedule a Consultation 

Executive Summary 

Even after filing a federal income tax return, many individuals still face important follow-up items. From tracking refunds, organizing records, and responding to IRS correspondence, this article outlines five post-filing priorities to help you stay organized, informed, and prepared. Our team remains available year-round to support you beyond tax season. 

Key Highlights 

  • Track Your Refund: Use the IRS “Where’s My Refund?” tool with your Social Security number, filing status, and exact refund amount. 
  • Record Retention: Keep supporting tax documents for at least six years; some should be stored indefinitely. Use cloud storage to back up essential files. 
  • Amendment Window: Did you miss any deductions or credits? File Form 1040-X within three years of filing or two years of payment to receive a refund. 

Even after submitting your federal return, there are often a few loose ends to tie up. Below are some of the top things our clients ask about and what to do next. 

  1. Wondering when your refund will arrive?

Use the IRS’s “Where’s My Refund?” tool at IRS.gov to track the status. Have the following ready: 

  • Your Social Security number 
  • Filing status 
  • Exact refund amount 

Once submitted, the tracker will show whether your refund has been received, approved, or issued. 

  1. How long should you hold on to tax records?

At a minimum, keep records associated with your tax return for as long as the IRS has the authority to audit or assess additional taxes. In most cases, this period is known as the statute of limitations, which is three years from the date you filed your return. That means you can typically remove most supporting documentation related to 2021 and earlier years, unless you filed late or with an extension (if you filed an extended 2021 return, wait at least three years from the filing date before removing records). 

However, that time frame can extend to six years if more than 25% of your gross income was omitted from a return. In rare cases, such as failing to file a return or filing a fraudulent one, the IRS has no time limit to act. Hence, keeping supporting tax return documents for at least six years is recommended.  

Certain records should be kept longer: 

  • Keep all filed tax returns indefinitely to confirm your filing history. 
  • Upload older records to secure cloud storage before discarding physical files, ensuring you maintain access if needed later. This approach helps reduce clutter while preserving key documents in case of a future inquiry. 
  • Other types of documents should be kept longer or permanently in some cases. Examples include but are not limited to business and payroll documentation, estate and trust records, and property basis support. Consult with an ATA professional for details. 
  1. Think you missed a deduction or credit?

You may still be eligible for a refund by filing an amended return (Form 1040-X). In most cases, you have: 

  • Three years from the original filing date, or 
  • Two years from the date you paid the tax — whichever is later 

In limited situations, additional time may be available, such as up to seven years to claim a bad debt deduction. 

While the IRS has time limits for assessment of additional taxes, if income was omitted or understated, the IRS will usually accept an amended return past the three-year window if the amendment results in a balance due. It is best to file the amended return as soon as the discrepancy is discovered to minimize interest and penalties.  

  1. Received a notice from the IRS?

If the IRS needs additional information or adjusts your return, you’ll be contacted by mail only. Be aware: the IRS will never call, text, or email you to discuss your return. If you receive a letter from the IRS, reach out to us, and we’ll help you review the notice and respond appropriately.

  1. Moved recently? Don’t forget to update your address.

To avoid missing important IRS correspondence, complete Form 8822 to officially report a change of address. 

We’re Here for You Year-Round 

Tax questions don’t stop after April 15 and neither do we. Whether you’re facing a notice, amending a return, or preparing for next year, our team is here to help every step of the way. 

Need More Help? Contact your ATA tax advisor today. 

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Helpful Articles Henderson, KY Jackson, TN Martin, TN Murray, KY Nashville, TN Owensboro, KY Paris, TN Union City, TN

Tornado Relief Resources

Eastern Arkansas
Monette, AR: Mail monetary donations to Centennial Bank c/o City of Monette Community Relief Fund, 302 West Drew Ave., Monette, Arkansas 72447

Western Kentucky
United Way of Southern Kentucky

Team Western KY

Mayfield, KY: Mail monetary donations to First Kentucky Bank c/o Mayfield Community Foundation, 223 S 6th St., Mayfield, KY 42066

Shop Local Kentucky: purchase a “Kentucky Strong” T-shirt and 100% of the proceeds will go to the Western Kentucky Tornado Relief Fund

Middle & West Tennessee
United Way of West TN

United Way of Obion County: Mail monetary donations to P. O. Box 484, Union City, TN 38281

Samburg, TN: Mail monetary donations to Reelfoot Rural Ministries, 6923 Minnick Elbridge Rd., Obion County, TN 38240

Samburg, TN immediate needs: AA & AAA batteries, flashlights & lanterns, Hot Hands, diapers, wipes, blankets, toilet paper, paper towels, laundry supplies, dog & cat food (drop off at 605 S Main St, Troy)

Dresden, TN immediate needs: cleaning supplies, toiletries, new undergarments, new/ gently used clothing (preferably on hangers), new/ gently used toys to replace Christmas gifts, heaters, tables (drop off at at 8250 TN Hwy. 22, Dresden)

Kenton, TN: Mail monetary donations to First Baptist Church, 204 S Poplar St., Kenton, TN 38233

Kenton, TN immediate needs: cleaning supplies, laundry supplies, toiletries, diapers, wipes, & shoes (drop off at 204 S Polar St., Kenton)

General Disaster Relief
Send Relief/ Southern Baptist Disaster Relief

Salvation Army

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Financial Institutions and Banking Financial News Henderson, KY Henderson, TN Jackson, TN Martin, TN Memphis, TN Milan, TN Murray, KY Nashville, TN Owensboro, KY Paris, TN Trenton, TN Tupelo, MS Union City, TN

Keep Your Customers Satisfied

Over the past few years, community banking has withstood rapid technological changes, unprecedented economic challenges during a pandemic and new demands from its customer base. To maintain profitability amidst all this turmoil, you need to ensure that your bank retains its existing customers. After all, studies show that attracting a new customer typically costs five times more than retaining an existing one.

Here are three fundamental questions to help improve customer satisfaction and, ultimately, retention.

  1. What’s your core deposit base?

A good first step is to identify your core deposits and develop an understanding of customer behaviors. Differentiate loyal, long-term customers from those motivated primarily by interest rates. A core deposit study can help you distinguish between the two types of depositors and predict the impact of fluctuating interest rates on customer retention. Banking regulators strongly encourage banks to conduct these studies as part of their overall asset-liability management efforts.

Core deposit studies assess how much of your bank’s deposit base is interest-rate-sensitive by examining past depositor behavior. They also look at factors that tend to predict depositor longevity. For example, customers may be less likely to switch banks if they have higher average deposit balances and use multiple banking products (such as checking and savings accounts, mortgages and auto loans).

  1. How can you get to know your customers better?

To build customer loyalty, it’s critical to ensure that customers are engaged. According to research by Gallup, engaged customers are more loyal, and they’re more likely to recommend the bank to family and friends. They also represent a bigger “share of wallet” (that is, the percentage of a customer’s banking business captured by the bank).

Recent retail banking studies show that fewer than half of customers at community banks and small regional banks (less than $40 billion in deposits) are actively engaged. The percentages are even smaller at large regional banks (over $90 billion in deposits) and nationwide banks (over $500 billion in deposits). That’s the good news. The bad news is that 50% of customers at online-only banks are fully engaged.

So, how can community banks do a better job of engaging their customers to compete with online banks? The answer lies in leveraging their “local touch” by knowing their customers, delivering superior service, and providing customized solutions and advice. To do that, banks must ensure that their front-line employees — tellers, loan officers, branch managers and call center representatives — are fully engaged in their jobs.

Encouraging employees to engage with customers has little to do with competitive salaries and benefits. Rather, it means providing employees with opportunities for challenging work, responsibility, recognition and personal growth.

  1. How can you develop your online presence?

An increasing number of customers — younger people in particular — use multiple channels and devices to interact with their banks. These include online banking, mobile banking applications and two-way texting.

To build loyalty, banks should enable customers to use their preferred channels and ensure that their experiences across channels are seamless. And don’t overlook the importance of social media platforms. Younger customers are more likely to use these platforms to recommend your bank to their friends and families.

Ask the right questions

Your customer retention strategies shouldn’t be based on guesswork. Consider periodically engaging with customers concerning their level of satisfaction with your current systems and processes. Ask what they’d like to see improved. A brief survey, or even a short conversation, can provide valuable input on ways to keep your customers satisfied with your bank’s services over the long term.

©2021

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News Paris, TN Press Releases

Alexander Thompson Arnold Names New Partner

FOR IMMEDIATE RELEASE

For more information contact:

Alexis Long, Marketing Director

731-427-8571

along@atacpa.net

 

ALEXANDER THOMPSON ARNOLD NAMES NEW PARTNER

Alexander Thompson Arnold PLLC (ATA) is excited to name Elizabeth Russell Owen as the newest partner at ATA. Owen helps lead the Paris, Tenn. office and has been with ATA for six and a half years. She is a certified public accountant, specializing in tax services. In her new role as a partner, she will be responsible for the 1040 practice for the Paris location and client accounting services.

 

“Elizabeth is a team player, works hard and has demonstrated the ability to maintain exceptional relationships with clients,” said John Whybrew, Managing Partner of ATA. “This promotion was well-deserved. We are excited to see Elizabeth continue to contribute to our firm as we move forward.”

Owen is a member of the ATA tax committee, the employee engagement committee and helps develop internal training programs. She handles all of the Paris office’s tax correspondence and is redesigning the client accounting services practice.

 

“As I began my career at ATA, I recognized the opportunities offered for career growth,” said Owen. “It has been my goal to be admitted as a partner for several years. I hope to play a part in advancing the firm in the coming years as a partner.”

 

Owen received her undergraduate degree in accounting, international business and political science from the University of Tennessee at Knoxville in 2013. She received her Master of Accountancy from Belmont University in 2014.

 

Owen has been married to her husband Kody since 2016. They recently welcomed their son, Abbott Shaw, to their family.

 

Owen is a graduate of Leadership Carroll County, a program that builds community awareness and produces stronger leaders in the county each year. She is also a 2017 graduate of the WestStar Leadership Program; her class developed WestTeach, a program that allows teachers to stay in the classroom but also learn to be leaders in their communities. Owen also serves on the Board of Directors for the Paris Rotary Club.

 

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About Alexander Thompson Arnold PLLC (ATA)

ATA is a long-term business advisor to its clients and provides other services that are not traditionally associated with accounting. For example, Revolution Partners, ATA’s wealth management entity provides financial planning expertise; ATA Technologies provides trustworthy IT solutions; Sodium Halogen focuses on growth through the design and development of marketing and digital products; Adelsberger Marketing offers video, social media, and digital content for small businesses; and newly added ATAES a comprehensive human resource management agency.

 

ATA has 13 office locations in Tennessee, Kentucky and Mississippi. Recognized as an IPA Top 200 regional accounting firm, it provides a wide array of accounting, auditing, tax and consulting services for clients ranging from small family-owned businesses to publicly traded companies and international corporations. ATA is also an alliance member of BDO USA LLP, a top five global accounting firm, which provides additional resources and expertise for clients.